Handling of Personal Information Protection
Ryokan Ohmasa (hereinafter referred to as “the Company”) recognizes the importance of information that can be used to identify individual customers who use the Ryokan Ohmasa website (hereinafter referred to as “this website”) (hereinafter referred to as “personal information”) and is committed to protecting such information in a careful and appropriate manner.
We believe that the protection of Personal Information is a social responsibility and an indispensable requirement for promoting our business, placing the trust of our customers first.
We strictly manage the personal information that we ask our customers to enter or submit in order to provide accommodation reservations and services on our website.
Collection of Personal Information
This site requests the input and transmission of customers’ personal information in the following cases.
- When making reservations related to Ryokan services on this site
- When we ask for your personal information for services other than those listed above, we will clarify the purpose, content, and handling of personal information before informing you.
Purpose of Use of Personal Information
Personal information provided by customers will be used only in the following cases, and will not be used for any purpose other than that for which the customer provided the personal information.
- When providing services to customers on this site
- When the Museum analyzes the information for the purpose of providing and improving the Site and the Museum’s services and products
- When the Museum has obtained the consent of the customer.
Security Measures
This site has implemented the following security measures to prevent the loss, misuse, and alteration of customers’ personal information. To prevent unauthorized access, loss, destruction, and leakage, we implement access rights management, password management, and backup data management.
Disclosure of Personal Information
This site appropriately manages personal information provided by customers and does not provide or disclose such information to any third party, except in the following cases
- When the customer has given consent.
- When we have contracted with a subcontractor who is obliged to maintain confidentiality regarding the maintenance and management of the system.
- When requested by law.
Personal Information on Linked Websites
The Museum assumes no responsibility for the collection and handling of personal information on linked websites (homepages).
Compliance with Laws and Regulations
The Museum will comply with all applicable laws and regulations regarding the handling of personal information in the course of conducting its business.
Continuous Improvement
This site will comply with this Privacy Policy, review its efforts in each of the above items as appropriate, and strive for continual improvement.
March 16, 2025